LISA AVIVA SHIPPING POLICY
- Initial shipping charges are paid by LISA AVIVA for delivery by LISA AVIVA authorized shippers. LISA AVIVA also insures the Product(s) shipped to you.
- Orders will be shipped within 3 business days of receipt, Monday through Friday. Weekends and holidays are excluded.
- Please note that upon receipt of shipment, you are responsible for any duties, sales tax, VAT, GST, or any other tax, fee, or tariff not collected by LISA AVIVA at the time of purchase.
- All items are checked by quality control prior to shipping. If you receive an order that is incorrect, or a Product that is defective or damaged, please contact customercare@lisaaviva.com, immediately upon receipt. Please also read our Return, Refund & Credit Policy for our procedures regarding returns.
- We cannot ship to P.O. Boxes and require a physical address.
- Once an order has been shipped by us, we cannot redirect the delivery to the original address.
- LISA AVIVA is not responsible for any damage or loss caused by a delay or late delivery of a Product caused by weather, carrier delays, or force majeure.
Please contact LISA AVIVA with any questions about this Shipping Policy by email at customercare@lisaaviva.com. You may also write to LISA AVIVA at:
LISA AVIVA
159 20th Street, Floor 1B
Brooklyn, New York 11232.