LISA AVIVA SHIPPING POLICY
- Initial shipping charges are paid by LISA AVIVA for delivery by LISA AVIVA authorized shippers. LISA AVIVA also insures the Product(s) shipped to you.
- Orders will be shipped within 3 business days of receipt, Monday through Friday. Weekends and holidays are excluded. *Please note, due to the global pandemic, orders may be delayed. Customers will be notified of any delays, prior to shipping. Thank you for your patience.*
- Orders shipped to Canada and the USA are currently offered duty-free. However, please note that upon receipt of shipment, you are responsible for any duties, sales tax, VAT, GST, or any other tax, fee, or tariff not collected by LISA AVIVA at the time of purchase.
- All items are checked by quality control prior to shipping. If you receive an order that is incorrect, or a Product that is defective or damaged, please contact firstname.lastname@example.org, immediately upon receipt. Please also read our Return, Refund & Credit Policy for our procedures regarding returns.
- We cannot ship to P.O. Boxes and require a physical address.
- Once an order has been shipped by us, we cannot redirect the delivery to the original address.
- LISA AVIVA is not responsible for any damage or loss caused by a delay or late delivery of a Product caused by weather, carrier delays, or force majeure.
159 20th Street, Floor 1B
Brooklyn, New York 11232